Apple IPhone 16 Series In Pakistan: Major Fault Not Covered Under Warranty

Apple iPhone 16 Series buyers in Pakistan are facing a nightmare scenario that no one expected. After spending hefty amounts on the latest flagship phones, users discover their devices freeze completely during calls and messages. This critical issue affects the iPhone 16, iPhone 16 Plus, iPhone 16 Pro, and iPhone 16 Pro Max models sold through official channels in Pakistan.

The problem becomes even more frustrating when users learn that warranty support won’t cover this fault. Pakistani customers who paid record-breaking prices for PTA-approved devices now find themselves stuck with unresponsive phones during the most important moments. Buyers of the brand-new iPhone 16 series, including the much-hyped iPhone 16 Pro Max, are left shocked and frustrated as their new purchase is facing critical performance issues that render their expensive devices nearly useless.

What Exactly Goes Wrong with iPhone 16 Series in Pakistan?

The iPhone 16 Series fault in Pakistan shows a consistent pattern that affects daily phone usage. Users report their phones become completely unresponsive when receiving calls or trying to check messages. During these frozen moments, the phone turns into an expensive paperweight that cannot perform basic functions.

Here’s what happens during the fault:

Phone screen becomes completely unresponsive during incoming calls
Users cannot answer urgent calls or reject unwanted ones
Device freezes when trying to view or respond to messages
Touch screen stops working during these critical moments
Phone requires forced restart to become functional again
Issue occurs randomly without any warning signs

The timing of these freezes makes the problem particularly serious. Imagine missing important business calls or emergency communications because your Rs 600,000 phone decided to freeze at that exact moment.

Which iPhone 16 Models Face This Problem?

All variants of the Apple iPhone 16 Series in Pakistan show similar symptoms:

iPhone 16 (128GB/256GB/512GB)

Price range: Rs 380,000 – Rs 450,000
Experiences call freezing issues
Message viewing problems reported

iPhone 16 Plus (128GB/256GB/512GB)

Price range: Rs 420,000 – Rs 500,000
Same freezing pattern during calls
Unresponsive touch screen issues

iPhone 16 Pro (128GB/256GB/512GB/1TB)

Price range: Rs 520,000 – Rs 650,000
Critical call reception problems
Professional users most affected

iPhone 16 Pro Max (256GB/512GB/1TB)

Price range: Rs 580,000 – Rs 700,000
Most expensive model with same issues
Business users reporting major losses

Major Cities Report Widespread iPhone 16 Issues

Pakistani users across major cities confirm this Apple iPhone 16 Series problem affects devices nationwide. Reports pour in from technology hubs and retail centers where customers purchased their phones through authorized dealers.

Karachi Reports: The Apple Shop at Star City Mall in Saddar becomes a complaint center as buyers demand solutions. Local retailers selling sealed iPhone 16 units deny responsibility and direct customers to official distributors.

Lahore Complaints: Technology markets in Lahore report similar issues with iPhone 16 Pro models. Users visiting shops where they purchased devices receive no helpful support from vendors.

Islamabad Concerns: Government employees and business professionals in the capital city face particular challenges. Missing important calls due to phone freezing creates professional problems for users who depend on reliable communication.

Why Warranty Won’t Help iPhone 16 Users in Pakistan

The warranty situation for Apple iPhone 16 Series in Pakistan creates additional frustration for affected users. Multiple factors make warranty claims nearly impossible for this specific fault.

Mercantile Distribution Issues: Mercantile, the official distributor for iPhone 16 Series in Pakistan, reportedly dismisses user complaints. Representatives ask customers to perform multiple factory resets before suggesting they “contact Apple helpline” – knowing full well that Apple has no formal presence in Pakistan.

No Local Apple Support: There is no support from Apple in Pakistan. You will need to locate somewhere local that does repairs or go to a store in India. This creates an impossible situation for users seeking warranty service for their iPhone 16 devices.

Vendor Responsibility Denial: Retailers selling iPhone 16 units claim they import packed sets and cannot be held responsible for internal software glitches. This leaves customers caught between distributors and retailers with nobody taking responsibility.

Network Blame Game Doesn’t Hold Up

Some representatives try blaming local Pakistani networks like Telenor or Jazz for the iPhone 16 freezing issues. However, user testing proves this explanation wrong.

The same SIM cards work perfectly in older iPhone models like iPhone 14 Pro Max or iPhone 13 Pro. This clearly shows the problem lies with iPhone 16 Series hardware or software, not with Pakistani cellular networks.

Users conducting their own tests report:

Same SIM works fine in iPhone 14 Pro Max
Network connectivity remains stable on older models
iPhone 16 Series shows issues with same network settings
Problem persists across different network providers

International Users Face Similar iPhone 16 Problems

This iPhone 16 Series fault extends beyond Pakistan’s borders, affecting international users as well. Reddit discussions reveal similar freezing patterns in other countries, particularly during calls between iPhone users.

The global nature of this issue suggests a fundamental problem with iPhone 16 Series software or hardware design rather than Pakistan-specific network compatibility issues.

PTA Remains Silent Despite Collecting Heavy Taxes

The Pakistan Telecommunication Authority (PTA) collects substantial import taxes on every iPhone 16 unit entering Pakistan – sometimes more than 25% of the device’s original price. Despite this significant revenue generation, PTA maintains silence on protecting consumer rights for iPhone 16 buyers.

Frustrated users approaching PTA for support receive no meaningful assistance. The regulatory body that profits from iPhone imports through taxation shows little interest in ensuring these expensive devices work properly for Pakistani consumers.

What iPhone 16 Users Can Do Right Now

While waiting for official solutions, iPhone 16 Series users in Pakistan can try these temporary measures:

Immediate Steps:

Force restart your iPhone 16 when freezing occurs
Keep alternative communication methods ready
Document freezing incidents with timestamps
Avoid critical calls during peak freezing times

Documentation for Future Claims:

Record video evidence of freezing incidents
Keep purchase receipts from authorized dealers
Maintain communication records with distributors
Join user groups reporting similar issues

Alternative Communication:

Use WhatsApp calling as backup option
Keep secondary phone for important calls
Enable call forwarding to working devices
Use messaging apps instead of SMS during peak times

The Real Cost of iPhone 16 Problems in Pakistan

Beyond the initial purchase price, iPhone 16 Series faults in Pakistan create hidden costs for users:

Professional Impact: Business users missing client calls face revenue losses that exceed their phone’s cost. Professional reputation damage from unreliable communication affects long-term business relationships.

Opportunity Costs:
Important personal calls, emergency communications, and time-sensitive business discussions get missed due to phone freezing at critical moments.

Alternative Device Costs: Users purchasing backup phones to ensure reliable communication effectively double their mobile communication expenses.

Future Outlook for iPhone 16 Series in Pakistan

The Apple iPhone 16 Series situation in Pakistan highlights broader issues with premium smartphone support in emerging markets. Without local Apple presence, Pakistani users remain vulnerable to unresolved hardware and software issues.

Until Apple establishes official support channels in Pakistan or addresses this freezing fault through software updates, iPhone 16 users must rely on temporary workarounds and hope for international pressure to resolve these critical issues.

The situation also raises questions about PTA’s role in protecting consumers who pay premium prices for imported technology products. Regulatory intervention might become necessary if Apple and its local distributors continue avoiding responsibility for these widespread iPhone 16 faults.