NADRA Pak ID App 5.0 Adds Urdu Menus and Enhanced Digital Services
The National Database and Registration Authority launched Version 5.0.0 of its Pak ID Mobile App, bringing labels in both English and Urdu especially important for residents of rural areas who often face difficulties using English-only applications.
Major Features in the New Update:
- Bilingual Interface: Complete Urdu menu support for better accessibility
- Enhanced Dashboard: Redesigned interface with improved navigation
- Real-time Tracking: Live application status updates through app inbox
- Faster Processing: Quick identity card cancellation system
- Digital Payments: Secure online fee collection for all services
How the Digital System Works
Users can now track their identity card applications in real-time through the app’s inbox and verify their identity using facial recognition biometrics. The complete process happens through smartphones without paperwork.
Service Options Available
Citizens can access multiple identity services:
- Smart National Identity Card applications
- Character certificates and family registration
- Appointment booking at NADRA centers
- Biometric verification without visiting offices
- Death registration through Union Council partnerships
Benefits for Rural Communities
NADRA has introduced Urdu labels alongside English making the app accessible for citizens in rural areas who often face difficulties with English-only services. This change removes language barriers for millions of users.
Overseas Pakistani Support
The app enables international citizens to apply for NICOP renewals online. Users upload documents, submit personal details, and receive completed cards at overseas addresses.
Technical Improvements
The upgraded app features a redesigned dashboard, enhanced search options, and a faster process for cancelling identity cards. Performance improvements make navigation smoother across all devices.
Digital Revolution Impact
Pakistan’s identity system moves toward complete digitization. Citizens avoid long queues at NADRA offices while accessing services from anywhere globally.
Security Features
The app includes facial biometric verification and secure payment systems. Personal data protection follows international standards for citizen safety.
Implementation Success
NADRA reported positive user feedback on the bilingual interface. Rural adoption rates increased significantly after Urdu menu introduction.
Future Digital Services
The authority plans expanding online services based on Version 5.0 success. More government departments may adopt similar bilingual digital approaches.
